Shipping policy
Shipping & Delivery
We want your Othyn Studio order to arrive safely and smoothly. Below you’ll find everything you need to know about processing, delivery and tracking.
Processing Time
All orders are prepared and processed within 1–2 business days after payment confirmation.
During busy periods, launches or public holidays, processing may take slightly longer.
Delivery Time
Once your order has been shipped, delivery typically takes 10–25 business days, depending on your location.
Some pieces may require additional preparation or manufacturing time before dispatch. If this applies to your order, the estimated timeframe will be communicated accordingly.
Shipping Rates
Shipping is free on all orders worldwide.
There are no additional shipping charges applied at checkout.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
You can use this tracking information to follow the progress of your order until delivery.
Customs & Import Duties
Depending on your destination, customs duties, taxes or import fees may apply.
Any applicable charges imposed by local authorities are the responsibility of the customer and are not controlled by Othyn Studio.
Delivery Delays
While we always aim to deliver within the estimated timeframe, occasional delays may occur due to circumstances outside our control, including:
- Customs processing
- Public holidays
- Carrier delays
- Weather conditions
- High-volume shipping periods
If your order experiences an unexpected delay, our team will do its best to assist you and provide available updates.
Questions About Your Order?
If you have any questions regarding your order, shipping or tracking, please contact us at:
We’ll be happy to assist you.